Refund & Cancellation Policy

This policy outlines cancellation, refund, and damaged-goods procedures. Specific products may have distinct return conditions.

Order Cancellation

Cancellations should be submitted in writing. If goods are already dispatched, standard return and freight terms apply.

Damage or Incorrect Shipments

Report damaged or incorrect shipments within 48 hours of receipt where practically possible. Provide photos and shipment details. We will coordinate with carriers and provide guidance.

Refunds

Refunds are processed after verification of the claim and may be subject to deductions for shipping or handling unless otherwise agreed.

International Orders

International orders may be subject to customs inspections and local regulations which affect returns and refunds.